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1. Gestion des cookies

En utilisant notre site, vous déclarez explicitement avoir lu la politique de confidentialité de Logos Solution, vous informant ainsi du traitement de vos données personnelles selon les modalités et principes décrits ici.

Notre site utilise des cookies afin d’améliorer les fonctionnalités qu’il propose. Les cookies sont des données qui sont sauvegardées sur votre appareil et qui permettent au site de conserver certaines informations vous concernant pour une meilleure navigation.

Nous utilisons divers cookies pour des buts spécifiques :

◙     Les cookies nécessaires : ils sont utilisés pour permettre à diverses fonctionnalités d’être correctement utilisées sur le site. Ces cookies ne collectent aucune donnée personnelle ;
◙       Les cookies fonctionnels : ils sont ceux qui permettent un meilleur confort lors de l’utilisation de certaines fonctionnalités du site. Par exemple, ils peuvent enregistrer l’adresse de l’utilisateur pour remplir automatiquement le champ « adresse » d’un formulaire et éviter à l’utilisateur de le compléter lui-même.

En cliquant sur le bouton « j’accepte », vous acceptez l’utilisation des cookies (article 6, 1, a du RGPD). Vous pouvez à tout moment annuler cette approbation en cliquant sur le bouton “Politique de confidentialité” situé dans bas du site. Dans le cas où vous ne souhaitez pas autoriser les cookies, il se peut que l’utilisation de certaines fonctionnalités en soient altérées. 

2.Traitement des données personnelles

Logos Solution opère comme responsable du traitement en ce qui concerne les données personnelles qui sont collectées et traitées dans le cadre de votre utilisation du site.

Toutes les données concernant l’utilisateur collectées au travers de cookies ou formulaires du site sont stockées dans notre base de données uniquement s’il a donné son accord au préalable. Ces informations ne seront pas utilisées dans d’autres conditions que celles que l’utilisateur a acceptées. L’utilisateur dispose d’un droit de regard sur chaque information le concernant : il peut les consulter, les modifier ou encore les supprimer quand bon lui semble et sans avoir à fournir de raison à  Logos Solution . Pour ce faire, l’utilisateur peut contacter le responsable du traitement des données par email à l’adresse

Une fois la demande insérée, Logos Solution contactera dans les plus brefs délais l’utilisateur afin de donner suite à sa demande.

Vos données pourront être utilisées pour :

◙     Permettre à  Logos Solution  de répondre à vos demandes ;
◙     Fournir nos services à l’utilisateur ;
◙     Améliorer l’expérience de l’utilisateur ;
◙     Analyser ces données pour améliorer le fonctionnement du site ;

Vos données ne seront transmises à aucun tiers sans votre consentement. Logos Solution ne divulgue(ra) pas vos données à caractère personnel à des tiers à des fins de marketing direct, ni ne traite vos données personnelles à des fins de prospection, y compris de profilage.


Nous faisons des efforts raisonnables pour protéger les informations personnelles des Utilisateurs, mais aucune entreprise, y compris notre SOCIÉTÉ, ne peut éliminer complètement les risques de sécurité liés au traitement des informations sur Internet. Par exemple, les informations personnelles de nos Utilisateurs peuvent être affectées par des actes indépendants de notre volonté, tels que le « piratage informatique » et le vol physique. L’Utilisateur reconnaît qu’il fournit ses informations personnelles à ses propres risques.

4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:
  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:

Envato Pty Ltd

For the purpose of validating and getting your purchase information regarding licenses for the theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.


Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.

7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AncoraThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AncoraThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites

AxiomThemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AncoraThemes, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AncoraThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to AncoraThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants. Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
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